FAQs

Below you will find answers to some of Dover Township’s most Frequently Asked Questions:

 

Zoning and Building (17)

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A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. A slope of less than 5%, no more than 500 SF of roof drainage discharged to any one point, and a flow path greater than 75 feet would constitute adequate on-site conditions. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Driveway permits are necessary if located within a public right of way. A driveway may not exceed 24 ft measured at the street right-of-way line nor less than 10 ft. Driveways must also be paved at least 25 ft from the street right-of-way line of all public streets. All other requirements can be found in §21-403: Driveways.

 


Many projects related to home or property improvement do require permits.  Sheds 100 to 999 square feet require a zoning permit.  Zoning permits are also required for fencing, patios, decks under 30”, and some driveway repairs.

Larger accessory structures such as garages, pole buildings, additions, decks over 30” and pools require building permits.

The permit applications are the same and both require site plans, although building permits require two sets of specs to be submitted along with the application.

Fees for zoning permits are $50.00 plus any stormwater fee. Fees for building permits start at $50.00 (for a project with an estimated cost of less than $8,500.00); or $7.00 per each $1,000.00 of estimated cost of the project plus plan review fees and inspection costs, determined by our Third-Party Inspection Agency plus any stormwater fee.

 

Many cosmetic home improvements do not require permits.

These projects may include:

  • replacement doors or windows with the same size doors or windows and no structural alterations.
  • replacing shingled roofing, including felt paper underlayment, flashing, gutters and downspouts with no structural alterations.
  • replacing siding with no structural alterations.
  • finishing basements that do not include bedrooms.  Mechanicals need to be sized appropriately for additional conditioned space.

 

In addition, any new project creating impervious area will require a Stormwater Permit Application, possible stormwater management for the project and a stormwater fee associated with the project.

 

 

To assist you in planning your project, we have created the Dover Township Interactive Zoning Map where you are able to locate your property, determine necessary setbacks, and even take measurements through the interactive GIS tools found on the site. Please don’t hesitate to call the Zoning & Building Department at (717) 292-3634 if you have questions or for clarifications.


Sanitary Sewer Collections (15)

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Please provide Dover Township with your contact information, including your name, phone number and email address. If you are a property owner, but have tenants living in your home, please also provide us with your tenant’s contact information. If there is an emergency, we will make a public service announcement through our automated phone system to the phone number that we have on file.  If we do not have the correct information, we will not be able to contact you.


Dover Township owns and operates the Township’s water system.

The Dover Township Sewer Authority owns our sewer system, the Joint (inter-municipal) Interceptor and the Regional Wastewater Treatment Plant.

Dover Township operates our sewer system, the Joint Interceptor and the wastewater treatment plant.


The township taxes do not pay for the cost of utilities (water and sewer).  The utilities are paid totally by users’ fees.  Treatment costs for septic and holding tank wastes must be paid for by the contracting haulers.  It’s not fair for township residents that pay a sewer fee to subsidize residents that are not hooked into the sewer.


A CMP has been required by PA DEP (on January 10, 2020) to self-limit connections until the Consent Order and Agreement is reviewed and approved.

 


Taxes (7)

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The elected Tax Collector has a duty to collect current year taxes for three separate organizations.  They are the Dover Area School District, York County and Dover Township.  The Tax Collector collects the real estate taxes for all three of these entities.

As of 2016, the per capita has been repealed.

Delinquent Real Estate taxes are turned over to the York County Tax Claim Bureau at year end.


The Tax Collector can be reached at (717) 292-4046


The Tax Collector’s hours are:

Office Hours (as of 09-15-20):
Tuesdays, Wednesdays & Thursdays 9am to 4pm

A drop box has been provided for your convenience in the front of the office for after hours.


The Dover Township and York County real estate tax bills are mailed by February 15th each year.  They are usually mailed in the same envelope.  The bill includes a municipal tax line item (Dover Township) and a county tax line item (York County).

Dover Area School District Taxes are mailed by July 15th of each year.

Where do I go to pay my real estate taxes?

The elected Tax Collector has an office at the Dover Township Community Building located 3700 Davidsburg Road, Dover, PA 17315.


Brush Drop Off and Leaf Collection (8)

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  • The Brush Drop Off Facility is located at 2480 W. Canal Rd., behind the Dover Township Municipal Building. It is open the 2nd and 4th Saturdays from 7am-4pm.
  • Curbside Leaf Collection is available in the fall. Please check our website or newsletter for the dates.

The brush drop-off facility currently accepts the following items:

  • Branches
  • Leaves (cannot be in bags – unless bags are biodegradable)
  • Shrubbery

We cannot accept roots, rooted ground balls, bamboo, or grass clippings.  This policy is strictly enforced.  Proof of residency may be required.


Our equipment is not designed to vacuum long or heavy objects. They can cause the vacuum to clog.  Heavy items, such as logs, can damage the equipment.  Brush collection is now offered through Penn Waste.


Leaves need to be placed at the curb so they are accessible to the equipment used for leaf collection.


Water System (13)

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Periodically, you will see Water Dept personnel releasing water from hydrants. Hydrant flushing is necessary to test the hydrants to make sure adequate flow and pressure is available. Flushing is also done to remove sediment from the pipes in order to maintain water clarity and quality in the distribution pipes.

Your water is safe to drink. Occasionally, water becomes discolored after hydrant flushing. If this happens, run your cold water tap for a few minutes until the water clears. If it doesn’t clear the first time, wait a few minutes and run the water again. You should avoid washing clothes until the water clears.

Rusty Water

As described in the previous section, fire hydrants are periodically opened to flush water mains in the system. Additionally, Fire and Public Works Department personnel routinely use hydrants to make assessments as to whether adequate pressure and flow are available to satisfy normal system demands as well as the increased demand required in the event of a fire. These actions, as well as some construction activities, may result in brief periods during which you may observe moderate discoloration in your tap water.

Cloudy / Milky Water

In the late fall and winter months the water that enters your homes can be quite cold. When this cold water enters your home plumbing, it is exposed to significantly warmer temperatures. This causes dissolved oxygen, that can reach significantly higher levels in colder water than in warmer water, to escape in the form of “micro-bubbles” that can give water a cloudy appearance. If a glass of this water is allowed to sit for a short period of time the cloudy effect will dissipate.

White Particles in the Water

It has been determined that a number of hot water heaters manufactured between 1993 and 1997 may have defective cold water supply dip-tubes. These tubes are designed to direct the cold water entering the heaters to the bottom, thereby forcing the previously heated water to the hot water outlet near the top of the tank. The defective dip tubes have been found to separate from the cold water inlet and, over time, disintegrate into minute pieces resembling crumbled eggshells.

This material can readily clog sink aerators and showerheads but is said to be non-toxic.

For more information please contact Dover Township Water Dept (717) 292-3634


Water conservation is an increasingly critical concern for people across the globe.
According to the United Nations, more than one out of six people (1.1 billion) in the world lack access to safe drinking water, and more than two out of six (2.6 billion) lack adequate sanitation.
As global population continues to rise, the resulting increase in demand for clean water will put enormous strain on the environment and some experts predict that the global wars of the next generation will be fought not over fossil fuels, but water.

Pollution:

Scarce water resources are fragile and very susceptible to industrial contaminants from factories and agricultural runoff.

Polychlorinated biphenyls (PCBs) are a very volatile and toxic class of odorless, tasteless chemicals that were used in the first half of the 20th century in many industrial applications. In the 1970s research proved that PCBs were highly carcinogenic and were making their way into the American water system in high concentrations. Since the 1970s their manufacture, use and transportation have been highly curtailed, though PCBs are just one of many potentially lethal water contaminants.

Water-borne vector diseases like malaria still plague many parts of the Third World and the use of pesticides to curb these diseases has equally harmful effects on water sources

Preservation and Conservation:

Preservation is the act of protecting existing water quality from future contamination and pollution. Conservation is the physical act of changing individual behavior to use less.
Depletion and impairment of water resources from irresponsible overusage results in shortages when demand outpaces supply. Droughts and shortages are especially prevalent in the American West and have reached critical levels in sub-Saharan Africa.

What Can We Do?

The average American household can conserve water and save money by implementing some very simple tips and advice. Repair leaky faucets and other outlets. Install low-pressure shower heads and low-flow toilets. Run dishwashers and clothes washers only when they are full. Compost organic waste instead of running it through a garbage disposer. Water your lawn every other day in the summertime, and never between 10 a.m. and 6 p.m. Reduce the use of pesticides and fertilizer.  Store drinking water in the refrigerator rather than running the faucet until it runs cold.  Turn off the water when brushing your teeth.  Use a timer to keep showers shorter.


Turn off the water at the exterior. Make sure that the water supply is turned off completely at the main supply point. If the furnace should fail on a very cold day, water in a pipe could freeze and burst the pipe. To turn water off to the exterior please call the Dover Township Water Dept @ 717-292-3634Note: The water meter should be disconnected and Drained to prevent meter from damage.

  1. Open all faucets and drain all waterlines. If you live in an area where freezing pipes can be a problem, drain the toilets, the water heater (turn off the gas or electric supply first) and the expansion tank.
    • get a air compressor to blow the lines of excess water. Eliminate or dilute the water in drain traps by pouring an “RV” type antifreeze solution into them, as directed by the instructions.
    • Close the sink and tub drains.
    • If a house is to be vacant for a long time, you may prevent water in a toilet’s trap from evaporating (and thereby permitting sewer gases to enter the home) by raising the toilet’s lid and seat and covering the bowl with saran wrap.
    • Turn off and drain fountains and other sources of standing water.
    • Drain water from dishwashers and pour RV antifreeze. with refrigerators (with a water dispenser or an ice maker) and washing machines, following the manufacturer’s directions. Remove the water filter from inside the refrigerator.

It has been determined that a number of hot water heaters manufactured between 1993 and 1997 may have defective cold water supply dip-tubes. These tubes are designed to direct the cold water entering the heaters to the bottom, thereby forcing the previously heated water to the hot water outlet near the top of the tank. The defective dip tubes have been found to separate from the cold water inlet and, over time, disintegrate into minute pieces resembling crumbled eggshells.

This material can readily clog sink aerators and showerheads but is said to be non-toxic.


Utility Billing (5)

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If you own a property in Dover Township and have tenants living in your property, it is your responsibility to contact Dover Township to make sure that we have the correct information in our system.  We need your mailing address, your phone number and the contact information for your tenants.  The water and sewer bills must remain in your name, as they are lienable items.  Ultimately, you are financially responsible for the utility account.

Having the contact information for your tenants is crucial to Dover Township, so that we can contact our residents in the case of an emergency.  We thank you for working with us to make sure that all our residents stay safe and informed.

If you are renting a property in Dover Township, please contact us to make sure that we have your correct information in our system.  This information is vital if we need to contact you in the case of an emergency, a boil water advisory, or situations regarding the utility account.  We thank you for your cooperation.


This depends on your account number. If your account number beings with:

  • 0 – your bill months are January, April, July and October
  • 1 – your bill months are January, April, July and October
  • 2 – your bill months are February, May, August and November
  • 3 – your bill months are March, June, September and December
  • 6 – your bill months are February, May, August and November

Your bills are sent our quarterly. The bills are taken to the post office before the 1st of the month in which you are scheduled to receive your bills.  The bills are ALWAYS due by the 15th of those months.  If you do not receive your bills by the 5th of those months, please contact our office and we can let you know what your balance is.

You can also access your water/sewer account by clicking on the “View Utility Account” tab on our website.   To access your account, you will need your new account number, the account holder’s name and the billing zip code.  You can choose to register for account access.  If you sign in with a username and password, you can see your account’s billing history, consumption history, the amount that is due and the due date.

You can also choose to have your bills emailed to you instead of receiving them from the United States Postal Service.  If you would like to have your bills emailed to you, please contact our office and we will gladly get you set up for this.

Late fees are 10% of the current outstanding charges for payments received after the due date.

Failure to receive a bill does not void responsibility for its payment or waive the past due penalty. 

 


Water and sewer bills are lienable items, and must remain in the property owner’s name, as they are ultimately financially responsible for the account.  We can, however, send a copy of the bill to you as the tenant.  Please contact our office if you are a tenant and would like to receive a copy of the bill.


We accept check, cash and money order. Credit card payments can be made online via the website here (a nominal service fee will be applied to your bill).

Payments can be made:

  1. Online By Credit Card (a 3% service fee will be charged.) To access your account online, you will need your new account number, the account holder’s name and the billing zip code.
  2. Pay by Phone – 1-833-286-1238 (a 3% service fee will be charged.) To pay by phone, you will need your Customer ID and Phone PIN, which are located on your most recent bill.
  3. Through your bank’s website. Go to your bank’s website and click on their “Bill Pay” tab.  Add an account for Dover Township, using your new account number and our address.  They will send us a check on your behalf.  You just need to tell them when to send the payment and how much the payment is.
  4. By mailing your check or money order to Dover Township, 2480 W Canal Rd, Dover, PA 17315
  5. Checks, money orders and cash can be placed in our dropbox, which is located in the vestibule of our building. This area is open 24 hours a day, 7 days a week.
  6. In our office, we accept checks, money orders or cash. Credit card payments are not accepted in our office.

Payments made after the due date will be charged a 10% penalty on the current outstanding charges.


WWTP (18)

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This treatment plant has a design capacity to treat an average of 8 million gallons per day and consists of a sewage grinder, pumps, grit removal systems, Biological Nutrient Removal Carrousel systems, final clarifiers, and ultraviolet light disinfection.  The removed contaminants, called sludge, are thickened, aerobically stabilized, and dewatered prior to disposal.  More information can be found on the WWTP pages.


Sludge is a generic term for the solids removed from any plant.  These solids are treated at this facility by aerobic digestion. This is a natural biological process that utilizes existing bacteria to stabilize the solids.  The stabilized sludge, called biosolids, must meet many strict State and Federal requirements before it can be applied to farmland.  The liquid biosolids are pumped to the  centrifuges where it is dewatered to approximately 20% solids concentration.  The dewatered biosolids have a look of damp rich soil and has an earthy/slightly musty odor.


The wastewater treatment system is owned by the Dover Township Sewer Authority and is leased to Dover Township to operate and maintain the system. Plant operation is done by highly trained and certified operators who are employees of Dover Township.  After a thorough training and exam process, operators are licensed by Pennsylvania DEP.


The plant has a diesel-powered emergency generator.


Stormwater (5)

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MS4 is short for, “Municipal Separate Storm Sewer System”, where the word “Municipal” refers to a unit of local government like a borough or a township but may also refer to an organization responsible for the administration of a developed area. And the number 4 refers to the four words that start with the letter “S”; “Separate,” “Storm,” “Sewer,” “System.”

A separate storm sewer system is a collection of structures, including retention basins, ditches, roadside inlets, and underground pipes, designed to gather stormwater from built-up areas and discharge it, without treatment, into local streams and rivers. It’s called a separate system because it’s not connected to the sanitary sewer system which drains wastewater from inside a home to a sewage treatment facility or a private septic system.

Many rural developments have stormwater management structures, but only communities that the United States Census Bureau classifies as “Urbanized Areas,” or UAs, based on population density, are required to become part of the MS4 program. UAs contain plenty of commercial and residential development which produces large amounts of stormwater runoff. Large institutions, like college campuses and hospital complexes, are also part of the MS4 program because they also contain the type of dense development that produces concentrated stormwater flows. Finally, PennDOT and the Pennsylvania Turnpike Commission are in the MS4 program because of the many separate storm sewer systems they maintain along roads and highways.

The MS4 program is managed by the Pennsylvania Department of Environmental Protection or DEP, which fulfills this role to comply with federal mandates under the Clean Water Act. The Environmental Protection Agency (EPA) has an oversight role because they are the federal agency charged with implementing the Clean Water Act.

The authorization that MS4 communities get from the DEP to legally discharge stormwater into local stream and rivers is called an “NPDES” permit which stands for National Pollution Discharge Elimination System. The word “National” references the connection with the Federal Clean Water Act, and the word “Discharge” refers to the fact that separate storm sewer systems eventually release stormwater into local creeks, rivers, and lakes, untreated. These particular NPDES permits are also commonly called, “MS4 Permits” or “Stormwater Permits.” To meet the terms of their NPDES Permit, communities need to develop what’s called a “Stormwater Management Program” (SWMP). Communities like Dover Township, that discharge stormwater into the Chesapeake Bay Watershed, or into any other waterway that the DEP identifies as “impaired,” are also required to develop a “Pollutant Reduction Plan” (PRP).

Because every MS4 faces unique stormwater challenges each management plan is unique. But every SWMP includes the same six focus areas that the Environmental Protection Agency considers essential for success, called Minimum Control Measures or “MCMs”:

  • Public Education and Outreach
  • Construction Site Erosion Control
  • Public Participation and Involvement
  • Post Construction Stormwater Management
  • Illicit Discharge Detection and Elimination
  • Pollution Prevention and Good Housekeeping

 


A Watercourse is a stream, river, brook, creek, channel, ditch or swale where water flows on a continuous, seasonal, or intermittent basis. A watercourse can be natural or manmade.


As the property owner, you are responsible to maintain the Watercourse. This means keeping it free of trash, debris, excessive vegetation, and obstacles that could block the flow of water. You also have the responsibility to prevent pollution and contamination of the water flowing through the Watercourse.


A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. A slope of less than 5%, no more than 500 SF of roof drainage discharged to any one point, and a flow path greater than 75 feet would constitute adequate on-site conditions. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


Highway (8)

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When development occurs, the developer maintains ownership of all the roads within the subdivision until 90% of the homes have been completed.  At that point, the developer requests a final walk through and a punch-list is created.  After the punch-list is complete, the wearing or top coat is applied to road surface and the road is offered to the Township as a public street.  The Township is not responsible to maintain roads in any way that have not be dedicated.


Regulatory signs require a traffic study.  Some traffic studies can be performed by our Public Works Director, while others require assistance from another agency.  Please contact our Public Works Director regarding specifics.

Non-regulatory signs like children at play, deaf child area, etc. do not usually require a study.  However, residents may be required to pay for the cost of installing such signs.  Please contact the Public Works Director with your issue to find out the details.


Northern York County Regional Police Department handles traffic enforcement within Dover Township.  Please visit their website here.


Driveway permits are necessary if located within a public right of way. A driveway may not exceed 24 ft measured at the street right-of-way line nor less than 10 ft. Driveways must also be paved at least 25 ft from the street right-of-way line of all public streets. All other requirements can be found in §21-403: Driveways.

 


Trash and Recycling (24)

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Penn Waste is the current trash hauler for Dover Township and their phone number is (717) 767-4456.

Website:  www.pennwaste.com


If possible, allow ashes to cool in the area where you had the fire for several days. These areas are designated to contain their heat safely.

When it is time to dispose of the ashes, test to ensure the hot ashes are cooled by placing them in a cardboard box or paper bag before disposal. If the ashes are too hot, they will begin to burn through the box or bag.

DO NOT dispose of hot ashes with yard waste material. By placing ashes with yard waste, such as tree trimmings and leaves, the potential for fires increases substantially.


  • Regular trash service (weekly 96-gallon mobile cart services)
  • Low volume trash service (weekly 35-gallon mobile cart service
  • No trash service- recycling only (no trash will be collected under this service)
  • One large item per week

Contact Penn Waste for at (717) 767-4456 or www.pennwaste.com for details and pricing.


Penn Waste will collect yard waste the fourth Saturday of every month. Yard waste must be placed at the curb before 6:00am.


Parks and Recreation (8)

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Smoking is not allowed in any Dover Township buildings. Smoking is only allowed in designated areas at the parks. Smoking is not allowed on playgrounds.

 


Brookside Park’s buildings are available for rent from Mid-April until the end of October. Building rentals include tables and chairs.  The renter is responsible for set up, tear down, and clean-up of their event.  There is a bathroom building that services the whole park.  Outdoor weddings are only allowed if you rent all four buildings at the park.  Rental information is available at DoverTwpRec.com.

 


Buildings at Brookside Park are available for rent from Mid-April until the end of October.  Pavilions at Community Park are available to rent from Late-April until the end of October.  Pavilions at Lehr Park are available to rent from March until the end of October.  The Community Building is available year-round.  Rental information is available at www.DoverTwpRec.com.

 


Dogs are welcome in the parks; however, dogs are not able to run at large. All dogs must be currently licensed and vaccinated.  Dogs must be leashed or under owner’s control at all times.  Dog owners are responsible for injuries by their dog to others.  Aggressive dogs are not permitted.