FAQs

Below you will find answers to some of Dover Township’s most Frequently Asked Questions:

 

Zoning and Building (17)

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Many projects related to home or property improvement do require permits.  Sheds 100 to 999 square feet require a zoning permit.  Zoning permits are also required for fencing, patios, decks under 30”, and some driveway repairs.

Larger accessory structures such as garages, pole buildings, additions, decks over 30” and pools require building permits.

The permit applications are the same and both require site plans, although building permits require two sets of specs to be submitted along with the application.

Fees for zoning permits are $50.00 plus any stormwater fee. Fees for building permits start at $50.00 (for a project with an estimated cost of less than $8,500.00); or $7.00 per each $1,000.00 of estimated cost of the project plus plan review fees and inspection costs, determined by our Third-Party Inspection Agency plus any stormwater fee.

 

Many cosmetic home improvements do not require permits.

These projects may include:

  • replacement doors or windows with the same size doors or windows and no structural alterations.
  • replacing shingled roofing, including felt paper underlayment, flashing, gutters and downspouts with no structural alterations.
  • replacing siding with no structural alterations.
  • finishing basements that do not include bedrooms.  Mechanicals need to be sized appropriately for additional conditioned space.

 

In addition, any new project creating impervious area will require a Stormwater Permit Application, possible stormwater management for the project and a stormwater fee associated with the project.

 

 

To assist you in planning your project, we have created the Dover Township Interactive Zoning Map where you are able to locate your property, determine necessary setbacks, and even take measurements through the interactive GIS tools found on the site. Please don’t hesitate to call the Zoning & Building Department at (717) 292-3634 if you have questions or for clarifications.


If you own a property in Dover Township and have tenants living in your property, it is your responsibility to contact Dover Township to make sure that we have the correct information in our system.  We need your mailing address, your phone number and the contact information for your tenants.  The water and sewer bills must remain in your name, as they are lienable items.  Ultimately, you are financially responsible for the utility account.

Having the contact information for your tenants is crucial to Dover Township, so that we can contact our residents in the case of an emergency.  We thank you for working with us to make sure that all our residents stay safe and informed.

If you are renting a property in Dover Township, please contact us to make sure that we have your correct information in our system.  This information is vital if we need to contact you in the case of an emergency, a boil water advisory, or situations regarding the utility account.  We thank you for your cooperation.


A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. A slope of less than 5%, no more than 500 SF of roof drainage discharged to any one point, and a flow path greater than 75 feet would constitute adequate on-site conditions. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Sanitary Sewer Collections (15)

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Please provide Dover Township with your contact information, including your name, phone number and email address. If you are a property owner, but have tenants living in your home, please also provide us with your tenant’s contact information. If there is an emergency, we will make a public service announcement through our automated phone system to the phone number that we have on file.  If we do not have the correct information, we will not be able to contact you.


Dover Township owns and operates the Township’s water system.

The Dover Township Sewer Authority owns our sewer system, the Joint (inter-municipal) Interceptor and the Regional Wastewater Treatment Plant.

Dover Township operates our sewer system, the Joint Interceptor and the wastewater treatment plant.


The township taxes do not pay for the cost of utilities (water and sewer).  The utilities are paid totally by users’ fees.  Treatment costs for septic and holding tank wastes must be paid for by the contracting haulers.  It’s not fair for township residents that pay a sewer fee to subsidize residents that are not hooked into the sewer.


A CMP has been required by PA DEP (on January 10, 2020) to self-limit connections until the Consent Order and Agreement is reviewed and approved.

 


Taxes (7)

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The elected Tax Collector has a duty to collect current year taxes for three separate organizations.  They are the Dover Area School District, York County and Dover Township.  The Tax Collector collects the real estate taxes for all three of these entities.

As of 2016, the per capita has been repealed.

Delinquent Real Estate taxes are turned over to the York County Tax Claim Bureau at year end.


The Tax Collector can be reached at (717) 292-4046


The Tax Collector’s hours are:

Office Hours (as of 09-15-20):
Tuesdays, Wednesdays & Thursdays 9am to 4pm

A drop box has been provided for your convenience in the front of the office for after hours.


The Dover Township and York County real estate tax bills are mailed by February 15th each year.  They are usually mailed in the same envelope.  The bill includes a municipal tax line item (Dover Township) and a county tax line item (York County).

Dover Area School District Taxes are mailed by July 15th of each year.

Where do I go to pay my real estate taxes?

The elected Tax Collector has an office at the Dover Township Community Building located 3700 Davidsburg Road, Dover, PA 17315.


Brush Drop Off and Leaf Collection (8)

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Our equipment in not designed to vacuum long or heavy objects they cause the vacuum tube to clog and heavy items such as logs can damage the impeller.


If the snowfall is not a substantial snowfall (greater than 4″) and leaves are visible enough to find, we will continue leaf collection.


Similar to trash collection, leaf collection is exempt from certain required official traffic-control guidelines in Pennsylvania, our equipment has warning lights, and our employees are to be wearing the proper ANSI safety garments. Leaf collection must be accomplished in a manner that will provide an adequate degree of safety for the workers and the public.

 


Allow your grass clippings to dry and then place them in your trash receptacle.


Water System (13)

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No, Dover Township does not add fluoride to the water.


Please provide Dover Township with your contact information, including your name, phone number and email address. If you are a property owner, but have tenants living in your home, please also provide us with your tenant’s contact information. If there is an emergency, we will make a public service announcement through our automated phone system to the phone number that we have on file.  If we do not have the correct information, we will not be able to contact you.


Dover Township owns and operates the Township’s water system.

The Dover Township Sewer Authority owns our sewer system, the Joint (inter-municipal) Interceptor and the Regional Wastewater Treatment Plant.

Dover Township operates our sewer system, the Joint Interceptor and the wastewater treatment plant.


The sulfur smell of rotten eggs is caused by possible bacteria or debris laying in your pipes and or drains.  If you notice that the odor is coming from the drain and not the actual water, it could be because bacteria is laying in the elbows/curves with in your drain pipe.  Try pouring some chlorine bleach in the drain to remove the bacteria.  If you notice that an odor is coming from the water pipes themselves, it might be coming from your hot water heater.  This can happen in the cold as well as the hot water.  It could be that your hot water heater needs flushed out.  When your hot water is used, cold water flows into the hot water heater to replenish it.  When the water heater is full, it shuts off and any water left in the line can back wash out into the water lines.  As your hot water heater was filling it stirred up any debris that was laying in the bottom of your water heater.  This debris can also backwash into the lines.  Again, if you haven’t drained your hot water heater in some time, 6 months or more, you may want to try this.  Another thing to check is the aerator on your spigot.  Remove the aerator/filter at the end of the faucet, clean well, and reattach. Water heaters are another source of H2S(Rotten Egg Smell) when the magnesium rod in the water heater reacts with sulfate in the water and converts it to hydrogen sulfide gas or when the temperature is lowered in the water heater to save energy, allowing sulfate-reducing bacteria to live in the heater.


Utility Billing (5)

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This depends on your account number. If your account number beings with:

  • 0 – your bill months are January, April, July and October
  • 1 – your bill months are January, April, July and October
  • 2 – your bill months are February, May, August and November
  • 3 – your bill months are March, June, September and December
  • 6 – your bill months are February, May, August and November

Your bills are sent our quarterly. The bills are taken to the post office before the 1st of the month in which you are scheduled to receive your bills.  The bills are ALWAYS due by the 15th of those months.  If you do not receive your bills by the 5th of those months, please contact our office and we can let you know what your balance is.

You can also access your water/sewer account by clicking on the “View Utility Account” tab on our website.   To access your account, you will need your new account number, the account holder’s name and the billing zip code.  You can choose to register for account access.  If you sign in with a username and password, you can see your account’s billing history, consumption history, the amount that is due and the due date.

You can also choose to have your bills emailed to you instead of receiving them from the United States Postal Service.  If you would like to have your bills emailed to you, please contact our office and we will gladly get you set up for this.

Late fees are 10% of the current outstanding charges for payments received after the due date.

Failure to receive a bill does not void responsibility for its payment or waive the past due penalty. 

 


Water and sewer bills are lienable items, and must remain in the property owner’s name, as they are ultimately financially responsible for the account.  We can, however, send a copy of the bill to you as the tenant.  Please contact our office if you are a tenant and would like to receive a copy of the bill.


We accept check, cash and money order. Credit card payments can be made online via the website here (a nominal service fee will be applied to your bill).

Payments can be made:

  1. Online By Credit Card (a 3% service fee will be charged.) To access your account online, you will need your new account number, the account holder’s name and the billing zip code.
  2. Pay by Phone – 1-833-286-1238 (a 3% service fee will be charged.) To pay by phone, you will need your Customer ID and Phone PIN, which are located on your most recent bill.
  3. Through your bank’s website. Go to your bank’s website and click on their “Bill Pay” tab.  Add an account for Dover Township, using your new account number and our address.  They will send us a check on your behalf.  You just need to tell them when to send the payment and how much the payment is.
  4. By mailing your check or money order to Dover Township, 2480 W Canal Rd, Dover, PA 17315
  5. Checks, money orders and cash can be placed in our dropbox, which is located in the vestibule of our building. This area is open 24 hours a day, 7 days a week.
  6. In our office, we accept checks, money orders or cash. Credit card payments are not accepted in our office.

Payments made after the due date will be charged a 10% penalty on the current outstanding charges.


Please provide Dover Township with your contact information, including your name, phone number and email address. If you are a property owner, but have tenants living in your home, please also provide us with your tenant’s contact information. If there is an emergency, we will make a public service announcement through our automated phone system to the phone number that we have on file.  If we do not have the correct information, we will not be able to contact you.


WWTP (18)

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Sewage, also called wastewater, is the contaminated water from homes, schools, and businesses.  It comes from toilets, showers, clothes washers, dishwashers, etc.  The contaminants include fecal matter, urine, soaps, detergents, food particles, hair, rags, paper, toys, dead goldfish, and anything else that is disposed in a drain.  A person creates an average of 60 to 100 gallons of wastewater every day.  Sewers are a network of pipes that bring the sewage to the treatment plant for treatment.  Treatment is the continual process of removing the contaminants from the wastewater and then processing the removed contaminants into a product that can be safely recycled.


Dover Township owns and operates the Township’s water system.

The Dover Township Sewer Authority owns our sewer system, the Joint (inter-municipal) Interceptor and the Regional Wastewater Treatment Plant.

Dover Township operates our sewer system, the Joint Interceptor and the wastewater treatment plant.


A wastewater treatment plant cleans the water so it can be safely returned to the environment.  It removes various solids, which includes everything from rags and sticks to sand and smaller particles found in wastewater. It reduces organic material and pollutants by the controlled action of helpful bacteria and other microorganisms that consume organic matter in wastewater. The bacteria and microorganisms are then separated from the water and then disinfected. The process also restores oxygen to the water to ensure the water has enough oxygen to support life in our creeks, rivers, and lakes.


A CMP has been required by PA DEP (on January 10, 2020) to self-limit connections until the Consent Order and Agreement is reviewed and approved.

 


Stormwater (5)

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A Watercourse is a stream, river, brook, creek, channel, ditch or swale where water flows on a continuous, seasonal, or intermittent basis. A watercourse can be natural or manmade.


As the property owner, you are responsible to maintain the Watercourse. This means keeping it free of trash, debris, excessive vegetation, and obstacles that could block the flow of water. You also have the responsibility to prevent pollution and contamination of the water flowing through the Watercourse.


A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. A slope of less than 5%, no more than 500 SF of roof drainage discharged to any one point, and a flow path greater than 75 feet would constitute adequate on-site conditions. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Highway (8)

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The minimum width is 33 feet; however you should contact the Township regarding your specific road as right of way widths do vary within the Township.


Property owners are responsible for maintenance to all trees and shrubs within the Right of Way, including those that interfere with the clear sight triangle at intersections.  If we receive a complaint about such an issue, we will inform the property owner that it is their responsibility to trim it so that it no longer is an issue for the traveling public.


A snow emergency does three things for the community:

  1. The purpose is to establish snow emergency routes by restricting the use of certain highways during periods of snow or ice emergency to vehicles which are properly equipped (mud and snow tires) to minimize the safety hazard.
  2. It restricts parking on certain collector roads during winter storms that could result in no parking fines or having a vehicle towed from blocking the road.
  3. Snow Emergency Routes that are designated with signs through Township Ordinances must have ALL VEHICLES removed from those streets.  Click here to see a list of streets designated as SNOW EMERGENCY.

 


Trash and Recycling (24)

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Recycling bins can be picked up at the Dover Township Municipal Office @ 2480 West Canal Rd Monday through Friday 8am to 4:30pm. There is no charge for the recycling bins.


Containers shall not be placed on the curbside or next to the cartway earlier than 5:00pm the evening of your scheduled pick-up day. Empty containers shall be removed from the curbside or the cartway by 8:00am the day following a scheduled day.


Old medicine can be disposed of  at the Northern York Regional Office at 1445 East Canal Rd.


A resident who owns a business within the Township and has a contract with a licensed hauler for the collection of commercial municipal waste, may apply for a waiver from residential municipal waste collection. A copy of a current contract between the resident and the licensed commercial hauler must be on file with the Township before a waiver is granted. Any resident electing this exemption shall still be subject to mandatory recycling.

The owner or occupant of a dwelling unit may elect to dispose of his or her own residential municipal waste directly to a disposal facility approved or operated by the York County Solid Waste Authority. If the owner or occupant of a dwelling unit elects this option, then the owner or occupant shall sign a waiver on a form supplied by the Township. Any resident electing this exemption shall still be subject to mandatory recycling.


Parks and Recreation (8)

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Dover Township parks are open from dawn until dusk.  All rentals must be cleaned up and out before dark.  Community Building rentals are available until midnight.

 


No. Alcohol is not allowed in any park or building in Dover Township.

 


Yes. You can come see the buildings during Dover Township’s normal business hours (M-F 8-4:30).  Please call before you come so we can be sure that the building is available to look at.  Key pick up is at the Dover Township Building (2480 W. Canal Rd.).  Keys must be returned to us by 4:30pm.

 


Residents of Dover Township and Dover Borough qualify for resident pricing. All other residents qualify for non-resident pricing.