FAQs

Below you will find answers to some of Dover Township’s most Frequently Asked Questions:

 

Zoning and Building (16)

View category →

A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Driveway permits are necessary if located within a public right of way.


Many projects related to home or property improvement do require permits.  Sheds 100 to 999 square feet require a zoning permit.  Zoning permits are also required for fencing, patios, some decks and some driveway repairs.

 

Larger accessory structures such as sheds, garages, additions, decks and pools require building permits.

 

The permit applications are the same and both require site plans, although building permits require two sets of specs to be submitted along with the application.

 

Fees for zoning permits are $50.00 plus any stormwater fee. Fees for building permits start at $50.00 (for a project with an estimated cost of less than $8,000.00); or $6.00 per each $1,000.00 of estimated cost of the project plus plan review fees and inspection costs, determined by our Third Party Inspection Agency plus any stormwater fee.

 

Many cosmetic home improvements do not require permits.

 

These projects may include:

  • replacement doors or windows with the same size doors or windows and no structural alterations.
  • replacing shingled roofing, including felt paper underlayment, flashing, gutters and downspouts with no structural alterations.
  • replacing siding with no structural alterations.
  • finishing basements that do not include bedrooms.  Mechanicals need to be sized appropriately for additional conditioned space.

 

In addition, any new project creating impervious area will require a Stormwater Permit Application, possible stormwater management for the project and a stormwater fee associated with the project.

 

 

Please call the Building Department at (717) 292-3634 if you have questions or for clarifications.


Sanitary Sewer Collections (14)

View category →

Please provide the Township office with contact information such as telephone number and mailing address.  We recently made public announcements through our auto dialer system and were told by several residents that their neighbors got the call but they did not.

The reason:  We did not have your contact information.  PLEASE make sure you get the next notification should there be one, by providing us with your telephone number and e-mail address.


Dover Township owns and operates the Township’s water system.

The Dover Township Sewer Authority owns our sewer system, the Joint (inter-municipal) Interceptor and the Regional Wastewater Treatment Plant.

Dover Township operates our sewer system, the Joint Interceptor and the wastewater treatment plant.


The township taxes do not pay for the cost of utilities (water and sewer).  The utilities are paid totally by users’ fees.  Treatment costs for septic and holding tank wastes must be paid for by the contracting haulers.  It’s not fair for township residents that pay a sewer fee to subsidize residents that are not hooked into the sewer.


Between 8:00am and 4:30pm, please call Dover Township at (717) 292-3634.

After hours please call 911.


Taxes (7)

View category →

The elected Tax Collector has a duty to collect current year taxes for three separate organizations.  They are the Dover Area School District, York County and Dover Township.  The Tax Collector collects the real estate taxes for all three of these entities.

As of 2016, the per capita has been repealed.

Delinquent Real Estate taxes are turned over to the York County Tax Claim Bureau at year end.


The Tax Collector can be reached at (717) 292-4046


The Tax Collector’s hours are:

  • Monday & Wednesday     12:00 pm to 5:00 pm
  • Tuesday & Thursday        09:00 am to 5:00 pm

A drop box has been provided for your convenience in the front of the office for after hours.


The Dover Township and York County real estate tax bills are mailed by February 15th each year.  They are usually mailed in the same envelop.  The bill includes a municipal tax line item (Dover Township) and a county tax line item (York County).

Dover Area School District Taxes are mailed by July 15th of each year.

Where do I go to pay my real estate and per capita taxes?

The elected Tax Collector has an office at the Dover Township Community Building located 3700 Davidsburg Road, Dover, PA 17315.


Brush and Leaf Collection (8)

View category →

Our equipment in not designed to vacuum long or heavy objects they cause the vacuum tube to clog and heavy items such as logs can damage the impeller.


If the snowfall is not a substantial snowfall (greater than 4″) and leaves are visible enough to find, we will continue leaf collection.


Curbside collection of leaves and brush follow the same rules as trash collection. Leaf and brush collection are considered a moving work zone. Signage would not keep up to the pace of the collection and may confuse motorists.


We deliver leaves to some fields and to a company that will turn the leaves into mulch. Grass holds moisture that creates mold and heat. The mulch company cannot have mold in the mulch and the heat generated can cause a fire.

 

In addition, please do not dispose of grass clippings near or within watercourses. This is consider a violation of the following Township Ordinance. Please dispose of grass clippings properly.

 

§19-808. Watercourse Protection.

  1. Every person owning property through which a watercourse passes, or such person’s lessee, shall keep and maintain that part of the watercourse within the property free of trash, debris, excessive vegetation, and other obstacles that would pollute, contaminate, or significantly retard the flow of water through the watercourse.

 


Water System (13)

View category →

Serratia marcescens – Bacteria
Occasionally customers call to ask about a slimy pink substance that sometimes forms in moist
areas around their homes. They most frequently observe it in toilet bowls, on surfaces in shower
stalls and bathtub enclosures, inside dishwashers, on tiles, in sinks, and in pet water dishes.
A red or pink pigmented bacterium known as Serratia marcescens is thought to be the cause of
the pink “stuff’. Serratia bacteria are common inhabitants of our environment and can be found in
many places, including human and animal feces, dust, soil, and in surface waters. The bacteria
will grow in any moist location where phosphorous containing materials or fatty substances
accumulate. Sources of these substances include soap residues in bathing areas, feces in toilets,
and soap and food residues in pet water dishes. Many times, the pinkish film appears during and
after new construction or remodeling activities. Others have indicated the pink “stuff’ occurs
during a time of year that their windows are open for the majority of the day.
These airborne bacteria can come from any number of naturally occurring sources and the
condition can be further aggravated if customers remove the chlorine from their water by way of
an activated carbon filter. Serratia can also grow in tap water in locations such as toilets in guest
bathrooms where the water is left standing long enough for the chlorine residual disinfectant to
dissipate. Serratia will not survive in chlorinated drinking water.
Serratia marcescens is not known to cause any waterborne diseases. Members of the Serratia
genus were once known as harmless organisms that produced a characteristic red pigment. More
recently, Serratia marcescens has been found to be pathogenic to some people, having been
identified as a cause of urinary tract infections, wound infections, and pneumonia in hospital
environments.

Once established, the organism usually cannot be eliminated entirely. However, periodic and
thorough cleaning of the surfaces where the pink slime occurs, followed by disinfection with
chlorine bleach appear to be the best way to control it.

To clean pet water dishes, bathroom and kitchen surfaces:

  1. Scrub the surfaces where phosphorous and fatty substances or the bacteria accumulate with a
    brush and a household cleanser.
  2. Then disinfect the surfaces where the slime has formed with a strong chlorine bleach solution.
    Leave the disinfectant solution on the affected surface(s) for 10-20 minutes before thoroughly rinsing away with clean water.
  3. Use care with abrasives to avoid scratching the fixtures, which will make them even more
    susceptible to the bacteria.

To control pink “stuff” in toilets:

  1. Clean the bowl thoroughly and spray chlorine bleach into the bowl and under the bowl rim.
  2. Also add 1/4  cup of bleach to the toilet tank.
  3. Let the bleach stand for 15-20 minutes.
  4. After 15-20 minutes, flush the toilet a couple of times to rinse the disinfectant out of the tank
    and the bowl.
  5. The bleach should not be left in the toilet tank for prolonged periods; it will damage the rubber valves and seals inside.
  6. Whenever a pink film starts to reappear, repeat the cleaning and disinfection process.

Water Usage Facts:

  1. An average person uses 69 gallons of water per day
  2. A household of 4 persons uses an average of 276 gallons per day
  3. Biggest contributor of water use-
  4. Toilet Flushing accounts for more than ¼ of home water usage
  5. Clothes washer accounts for about 1/5 of home water usage

 

Kitchen

  1. Faucets – A typical family of four uses 36 gallons per day from faucets throughout the house.  Faucets typically use 1.2 gallons of water per minute.
  2. Dishwasher – A typical dishwasher uses between 8 and 15 gallons per load (with an average of 9.3 gallons).

To cut usage by 15%

  1. Repair leaks
  2. Low-flow devices can save about 4 gallons per day for a family of 4, which amounts to an 11% saving of water use.
  3. Use faucet only when necessary. For example, don’t let it run if you are brushing your teeth or washing dishes by hand; wash vegetables in a bowl instead of under running water.
  1. Don’t rinse dishes before putting them in the dishwasher.  That can save as much as 20 gallons of water, or 55% of daily faucet water use for a typical family of 4.
  2. A high-efficiency dishwasher uses between 5-7 gallons. On average, that would save 35% per load on water use.
  3. Use the “water saver” mode, if your dishwasher has one. That can use as little as 5 gallons per load- as much as 46% less than average.

Laundry Room

  1. Clothes washer- a traditional clothes washer uses about 41 gallons of water per load.  Nationally, a family of 4 averages using 59.2 gallons per day to wash clothes with a traditional machine.

To cut usage by 15%

  1. High efficiency machines typically use 23 gallons per load, 44% less water than a traditional washer.
  2. Use the “water saver” mode, if your clothes washer has one. That can use as little as 30 gallons for a large load, or 27% less than an average load in a traditional washer.

Bathroom

  1. Toilet-The 1994 Federal Energy Act requires new toilets to use 1.6 gallons per flush.  However, many toilets installed before 1994 use 3.6 gallons per flush.  A family of 4 uses about 75 gallons of water per day flushing the toilet.
  2. Shower-An average shower lasts 8.2 minutes.  If your shower head uses 2.2 gallons per minute, that’s 18 gallons per shower, and 72 gallons per day for a family of 4; if your showerhead uses 2.5 gallons per minute, that’s 20 ½ gallons per shower and 82 gallons per day for a family of 4.

To cut usage by 15%

  1. High efficiency toilets use 1.6 gallons per flush, so a family of 4 would use about 34 gallons per day or 55% less than most toilets.
  2. Fix leaks. Plumbing leaks in general account for 14% of home water use, and toilet leaks can use up to 200 gallons of water per day-almost ¾ of daily water use for the average family of 4.  To figure out if your toilet leaks, put food coloring in the tank water and wait at least 15 minutes.  If the coloring appears in the bowl, there’s a leak.
  3. A family of 4 that takes 5 minute showers would cut water use to 44 gallons (using 2.2 gallons per minute); or 50 gallons (using 2.5 gallons per minute).  That’s a 39% reduction in water use.

Outdoors

  1. Hose-A typical hose uses 5-8 gallons of water per minute.  That means watering plants or the lawn for 15 minutes would use between 75 and 120 gallons of water.

 

To cut usage by 15%

  1. Watering for 10 minutes would use 50-80 gallons, a saving of up to 33% in water use.
  2. Soaker hoses can cut water use by 20 to 50%.

 


A sudden increase in your water charges could indicate a water leak. Water leaks are often silent and unnoticeable until you get a high water bill.
To check for a leak:
  • Turn off all faucets in and around the house.
  • Make sure the dishwasher and washing machine are not on.
  • Switch off the ice-maker.
  • Find your water meter box which is usually located in your front yard near the property line.
  • Look for a leak indicator on your meter (usually a small triangle dial visible through the meter sight glass).
  • If the indicator is spinning, water is running through the meter and you have a leak.
  • If you do not have a leak indicator, write down all of the numbers on the register including the position of the dial if there is one.
  • Leave all of the water off in the house and check the meter again in one hour. If the dial has moved or the numbers have changed, you have a leak.
  • If you verified a leak, you need to find out where it is.
  • The most common culprit is a toilet. A hanging flapper valve or a flap that is not seated correctly can cause water to constantly seep from the tank to the bowl. The flapper valves and internal components do wear out, requiring servicing.
  • Take the toilet tank lid off and see if you can either hear or see a leak. If not, place a few drops of food coloring in the tank (the back of the toilet). Let it sit for 15-20 minutes without flushing. Then check the bowl for traces of the food coloring. If the water in the bowl is colored, you have found a leak.
  • Other common leaks are faucets that drip or slowly run. Make sure and check outside spigots and around the bottom of your hot water heater also. Even small leaks can add up quickly.
  • If you have determined that you do have a leak and can’t find it, then it could be underground. Most plumbing service companies have detection equipment and are experienced in finding underground leaks. The Dobbin Plantersville Water Service Corporation typically does not repair water leaks on the customer or “service” side of the meter and would not be involved in the repair.
Of course, our staff will be happy to answer any of your questions about high water use. Please contact us at: (717) 292-3634

 


Cincinnati-based Roto-Rooter, which operates a location in Springettsbury Township, recommends the following tips to protect plumbing systems during freezing temperatures:

  • Disconnect outside water hoses. If left connected during freezing temperatures, water in hoses will freeze and expand, causing connecting faucets and pipes to freeze and break.
  • Inspect outside faucets.  If they’re dripping or leaking, make the necessary repairs or call a plumber
  • Note that when pipes freeze, water pressure builds and causes cracks, whether the pipe is made of plastic, copper or steel.  Even a tiny crack can unleash 250 gallons of water in a single day
  • If your home is equipped with interior shut-off valves leading to outside faucets, close them and drain water from the pipes.  Cover outside faucets using an inexpensive faucet insulation kit
  • Insulate pipes in unheated areas.  Apply heat tape or thermostat-controlled heat cables around exposed pipes.
  • Your water heater works harder during winter months.  Drain corrosion-causing sediment from the tank, which reduces energy efficiency.
  • Set water heater thermostat to 125 degrees F for optimum performance without risk of scalding.
  • Clear any leaves and debris from roof gutters and downspouts to ensure proper drainage through the winter season.
  • Inspect and clean sump pit. Remove any rocks and debris from pit then dump a bucket of water into the sump pit to test the pump.  If it turns on and pumps water out then turns itself off, it is operating properly.
  • Make sure your furnace is set no lower than 55 degrees F during the winter to prevent pipes from freezing.

Utility Billing (4)

View category →

This depends on your account number. If your account number beings with:

  • 0 – your bill months are January, April, July and October
  • 1 – your bill months are January, April, July and October
  • 2 – your bill months are February, May, August and November
  • 3 – your bill months are March, June, September and December
  • 6 – your bill months are February, May, August and November

You should always have your bill by the 5th of these months. If you do not receive your bill by that date, please contact the office for your bill amount due, so you can avoid late fees.

Typically your bill will be due on the 15th  of the same month.   After the due date a penalty will be assessed.

Make sure that if you move or are going to be away from home when your bill is scheduled to arrive, that you provide an updated address to us, so that you can receive you bill in a timely manner and avoid being charged a late fee.


Dover Township bills property owners only.  If your landlord has it in the lease that you are responsible for the water and sewer bills, it will be up to them to contact our office and authorize redirection of the bill.  We cannot change the bill based on the tenant notification.


You may pay by mail (no cash please), in the office (open Monday through Friday from 8:00 am to 4:30 pm), or use our drop slot (conveniently located in the vestibule area, which is accessible 7 days a week/24 hrs. a day).  You may also pay by credit card on our website ONLY by clicking here.  There will be a convenience fee if paying by credit card as we use a third party processor to process the credit card payments for security purposes.


Please provide the Township office with contact information such as telephone number and mailing address.  We recently made public announcements through our auto dialer system and were told by several residents that their neighbors got the call but they did not.

The reason:  We did not have your contact information.  PLEASE make sure you get the next notification should there be one, by providing us with your telephone number and e-mail address.


WWTP (16)

View category →

All treatment plants are permitted and regulated by various state and federal agencies, mostly the PA Department of Environmental Protection (DEP) and EPA. These agencies, through the permitting systems, define how and what must be done.  The plant must report to these agencies with very specific reporting procedures.  For example, DEP get a monthly report from the plant called the discharge monitoring report.  This detailed report contains the analyses and flows.  This report must be signed and attested to under penalty of law (fines and imprisonment) that this report is “true, accurate, and complete”.


Dispose of household products safely. Don’t pour solvents, pesticides, paint thinners, engine oil, or household cleaning products with hazardous chemicals down the drain or into a storm sewer. Take them to a recycling center or hazardous waste collection site. Cooking oils and grease should be collected in a container, covered, and disposed of as solid waste. Fats, oils, and grease collect in the sewer system and are a major cause of blockages and sewage back-ups.

Use fertilizers and pesticides carefully—and only as directed. Try to find safe alternatives to products that can harm water supplies. Be informed.  Learn about your local wastewater treatment system as well as water supplies and any possible threats your water supply and environment faces. Know what your community is doing to protect your environment and water supply. Help other citizens be aware of the importance of clean water in your community.


Tours of the plant can be arranged by calling the plant at (717) 292-4911, ext. 21.  Please call at least 2 weeks ahead to make sure that safe and proper arrangements can be made to facilitate your group.  For safety sake, tours are only given during daylight hours and in dry weather.  We welcome tours from school groups, scouts, and other organizations.  The plant usually has an open house in September with tours and demonstrations.  Check the WWTP part of the website for more information.


Stormwater (4)

View category →

A Watercourse is a stream, river, brook, creek, channel, ditch or swale where water flows on a continuous, seasonal, or intermittent basis. A watercourse can be natural or manmade.


As the property owner, you are responsible to maintain the Watercourse. This means keeping it free of trash, debris, excessive vegetation, and obstacles that could block the flow of water. You also have the responsibility to prevent pollution and contamination of the water flowing through the Watercourse.


A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Highway (8)

View category →

The minimum width is 33 feet; however you should contact the Township regarding your specific road as right of way widths do vary within the Township.


Property owners are responsible for maintenance to all trees and shrubs within the Right of Way, including those that interfere with the clear sight triangle at intersections.  If we receive a complaint about such an issue, we will inform the property owner that it is their responsibility to trim it so that it no longer is an issue for the traveling public.


A snow emergency does three things for the community:

  1. A Snow Emergency grants our crew the ability to work longer hours to remove the snow.
  2. It provides the traveling public with a warning that hazardous conditions exist.
  3. Snow Emergency Routes that are designated with signs through Township Ordinances must have ALL VEHICLES removed from those streets. This aids in snow removal service.  Click here to see a list of streets designated as SNOW EMERGENCY.

Trash and Recycling (17)

View category →

If you see someone taking your recycling from the bin, call 911 to report it.  This is illegal.  The recycling collected in the Township is reported by the ton each year to the Department of Environmental Protection. The Township receives grant monies to help pay for brush and leaf collection costs through this funding.


Dover Township no longer accepts electronics and you cannot dispose of them in your regular trash or recycling pickup. If you would like to dispose of electronics, please contact the York County Solid Waste Authority using the information below:

YORK COUNTY SOLID WASTE AUTHORITY
2700 Black Bridge Rd
York, PA 17402
Phone: (717) 845-1066
Hours: Monday – Friday 8:00am to 5:00pm
Website: http://www.ycswa.org/


The blue recycling bins that are provided by Dover Township are 42 gallons.


For a current list of recyclable items, please check Penn Waste’s website here.