FAQs

Below you will find answers to some of Dover Township’s most Frequently Asked Questions:

 

Zoning and Building (17)

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A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. A slope of less than 5%, no more than 500 SF of roof drainage discharged to any one point, and a flow path greater than 75 feet would constitute adequate on-site conditions. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Driveway permits are necessary if located within a public right of way. A driveway may not exceed 24 ft measured at the street right-of-way line nor less than 10 ft. Driveways must also be paved at least 25 ft from the street right-of-way line of all public streets. All other requirements can be found in §21-403: Driveways.

 


Many projects related to home or property improvement do require permits.  Sheds 100 to 999 square feet require a zoning permit.  Zoning permits are also required for fencing, patios, decks under 30”, and some driveway repairs.

Larger accessory structures such as garages, pole buildings, additions, decks over 30” and pools require building permits.

The permit applications are the same and both require site plans, although building permits require two sets of specs to be submitted along with the application.

Fees for zoning permits are $50.00 plus any stormwater fee. Fees for building permits start at $50.00 (for a project with an estimated cost of less than $8,500.00); or $7.00 per each $1,000.00 of estimated cost of the project plus plan review fees and inspection costs, determined by our Third-Party Inspection Agency plus any stormwater fee.

 

Many cosmetic home improvements do not require permits.

These projects may include:

  • replacement doors or windows with the same size doors or windows and no structural alterations.
  • replacing shingled roofing, including felt paper underlayment, flashing, gutters and downspouts with no structural alterations.
  • replacing siding with no structural alterations.
  • finishing basements that do not include bedrooms.  Mechanicals need to be sized appropriately for additional conditioned space.

 

In addition, any new project creating impervious area will require a Stormwater Permit Application, possible stormwater management for the project and a stormwater fee associated with the project.

 

 

To assist you in planning your project, we have created the Dover Township Interactive Zoning Map where you are able to locate your property, determine necessary setbacks, and even take measurements through the interactive GIS tools found on the site. Please don’t hesitate to call the Zoning & Building Department at (717) 292-3634 if you have questions or for clarifications.


Sanitary Sewer Collections (15)

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Please provide Dover Township with your contact information, including your name, phone number and email address. If you are a property owner, but have tenants living in your home, please also provide us with your tenant’s contact information. If there is an emergency, we will make a public service announcement through our automated phone system to the phone number that we have on file.  If we do not have the correct information, we will not be able to contact you.


Dover Township owns and operates the Township’s water system.

The Dover Township Sewer Authority owns our sewer system, the Joint (inter-municipal) Interceptor and the Regional Wastewater Treatment Plant.

Dover Township operates our sewer system, the Joint Interceptor and the wastewater treatment plant.


The township taxes do not pay for the cost of utilities (water and sewer).  The utilities are paid totally by users’ fees.  Treatment costs for septic and holding tank wastes must be paid for by the contracting haulers.  It’s not fair for township residents that pay a sewer fee to subsidize residents that are not hooked into the sewer.


A CMP has been required by PA DEP (on January 10, 2020) to self-limit connections until the Consent Order and Agreement is reviewed and approved.

 


Taxes (7)

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The elected Tax Collector has a duty to collect current year taxes for three separate organizations.  They are the Dover Area School District, York County and Dover Township.  The Tax Collector collects the real estate taxes for all three of these entities.

As of 2016, the per capita has been repealed.

Delinquent Real Estate taxes are turned over to the York County Tax Claim Bureau at year end.


The Tax Collector can be reached at (717) 292-4046


The Tax Collector’s hours are:

Office Hours (as of 09-15-20):
Tuesdays, Wednesdays & Thursdays 9am to 4pm

A drop box has been provided for your convenience in the front of the office for after hours.


The Dover Township and York County real estate tax bills are mailed by February 15th each year.  They are usually mailed in the same envelope.  The bill includes a municipal tax line item (Dover Township) and a county tax line item (York County).

Dover Area School District Taxes are mailed by July 15th of each year.

Where do I go to pay my real estate taxes?

The elected Tax Collector has an office at the Dover Township Community Building located 3700 Davidsburg Road, Dover, PA 17315.


Brush Drop Off and Leaf Collection (8)

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Our equipment is not designed to vacuum long or heavy objects. They can cause the vacuum to clog.  Heavy items, such as logs, can damage the equipment.  Brush collection is now offered through Penn Waste.


Leaves need to be placed at the curb so they are accessible to the equipment used for leaf collection.


Our equipment in not designed to vacuum long or heavy objects they cause the vacuum tube to clog and heavy items such as logs can damage the impeller.


If the snowfall is not a substantial snowfall (greater than 4″) and leaves are visible enough to find, we will continue leaf collection.


Water System (13)

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Turn off the water at the exterior. Make sure that the water supply is turned off completely at the main supply point. If the furnace should fail on a very cold day, water in a pipe could freeze and burst the pipe. To turn water off to the exterior please call the Dover Township Water Dept @ 717-292-3634Note: The water meter should be disconnected and Drained to prevent meter from damage.

  1. Open all faucets and drain all waterlines. If you live in an area where freezing pipes can be a problem, drain the toilets, the water heater (turn off the gas or electric supply first) and the expansion tank.
    • get a air compressor to blow the lines of excess water. Eliminate or dilute the water in drain traps by pouring an “RV” type antifreeze solution into them, as directed by the instructions.
    • Close the sink and tub drains.
    • If a house is to be vacant for a long time, you may prevent water in a toilet’s trap from evaporating (and thereby permitting sewer gases to enter the home) by raising the toilet’s lid and seat and covering the bowl with saran wrap.
    • Turn off and drain fountains and other sources of standing water.
    • Drain water from dishwashers and pour RV antifreeze. with refrigerators (with a water dispenser or an ice maker) and washing machines, following the manufacturer’s directions. Remove the water filter from inside the refrigerator.

It has been determined that a number of hot water heaters manufactured between 1993 and 1997 may have defective cold water supply dip-tubes. These tubes are designed to direct the cold water entering the heaters to the bottom, thereby forcing the previously heated water to the hot water outlet near the top of the tank. The defective dip tubes have been found to separate from the cold water inlet and, over time, disintegrate into minute pieces resembling crumbled eggshells.

This material can readily clog sink aerators and showerheads but is said to be non-toxic.


Many industrial and domestic water users are concerned about the hardness of their water. Hard water requires more soap and synthetic detergents for home laundry and washing, and contributes to scaling in boilers and industrial equipment. Hardness is caused by compounds of calcium and magnesium, and by a variety of other metals. Water is an excellent solvent and readily dissolves minerals it comes in contact with. As water moves through soil and rock, it dissolves very small amounts of minerals and holds them in solution. Calcium and magnesium dissolved in water are the two most common minerals that make water “hard.”

Dover Townships primary source of water supply is wells.

The hardness of water is referred to by three types of measurements: grains per gallon, milligrams per liter (mg/L), or parts per million (ppm). Typically, the water produced by Dover Township Water is considered “moderately hard”. The table below is provided as a reference.

 

WATER HARDNESS SCALE

Grains Per Gallon Milligrams Per Liter (mg/L)or Parts Per Million (ppm) Classification
less than 1.0 less than 17.1 Soft
1.0 – 3.5 17.1 – 60 Slightly Hard
3.5 – 7.0 60 – 120   Dover Twp. Moderately Hard
7.0 – 10.5 120 – 180 Hard
over 10.5 over 180 Very Hard

 

Hard drinking water is generally not harmful to one’s health, but can pose serious problems in industrial settings, where water hardness is monitored to avoid costly breakdowns in boilers, cooling towers, and other equipment that handles water. In domestic settings, hard water is often indicated by a lack of suds formation when soap is agitated in water, and by the formation of limescale in kettles and water heaters. Wherever water hardness is a concern, water softening is commonly used to reduce hard water’s adverse effects.


Serratia marcescens – Bacteria
Occasionally customers call to ask about a slimy pink substance that sometimes forms in moist
areas around their homes. They most frequently observe it in toilet bowls, on surfaces in shower
stalls and bathtub enclosures, inside dishwashers, on tiles, in sinks, and in pet water dishes.
A red or pink pigmented bacterium known as Serratia marcescens is thought to be the cause of
the pink “stuff’. Serratia bacteria are common inhabitants of our environment and can be found in
many places, including human and animal feces, dust, soil, and in surface waters. The bacteria
will grow in any moist location where phosphorous containing materials or fatty substances
accumulate. Sources of these substances include soap residues in bathing areas, feces in toilets,
and soap and food residues in pet water dishes. Many times, the pinkish film appears during and
after new construction or remodeling activities. Others have indicated the pink “stuff’ occurs
during a time of year that their windows are open for the majority of the day.
These airborne bacteria can come from any number of naturally occurring sources and the
condition can be further aggravated if customers remove the chlorine from their water by way of
an activated carbon filter. Serratia can also grow in tap water in locations such as toilets in guest
bathrooms where the water is left standing long enough for the chlorine residual disinfectant to
dissipate. Serratia will not survive in chlorinated drinking water.
Serratia marcescens is not known to cause any waterborne diseases. Members of the Serratia
genus were once known as harmless organisms that produced a characteristic red pigment. More
recently, Serratia marcescens has been found to be pathogenic to some people, having been
identified as a cause of urinary tract infections, wound infections, and pneumonia in hospital
environments.

Once established, the organism usually cannot be eliminated entirely. However, periodic and
thorough cleaning of the surfaces where the pink slime occurs, followed by disinfection with
chlorine bleach appear to be the best way to control it.

To clean pet water dishes, bathroom and kitchen surfaces:

  1. Scrub the surfaces where phosphorous and fatty substances or the bacteria accumulate with a
    brush and a household cleanser.
  2. Then disinfect the surfaces where the slime has formed with a strong chlorine bleach solution.
    Leave the disinfectant solution on the affected surface(s) for 10-20 minutes before thoroughly rinsing away with clean water.
  3. Use care with abrasives to avoid scratching the fixtures, which will make them even more
    susceptible to the bacteria.

To control pink “stuff” in toilets:

  1. Clean the bowl thoroughly and spray chlorine bleach into the bowl and under the bowl rim.
  2. Also add 1/4  cup of bleach to the toilet tank.
  3. Let the bleach stand for 15-20 minutes.
  4. After 15-20 minutes, flush the toilet a couple of times to rinse the disinfectant out of the tank
    and the bowl.
  5. The bleach should not be left in the toilet tank for prolonged periods; it will damage the rubber valves and seals inside.
  6. Whenever a pink film starts to reappear, repeat the cleaning and disinfection process.

Utility Billing (5)

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This depends on your account number. If your account number beings with:

  • 0 – your bill months are January, April, July and October
  • 1 – your bill months are January, April, July and October
  • 2 – your bill months are February, May, August and November
  • 3 – your bill months are March, June, September and December
  • 6 – your bill months are February, May, August and November

Your bills are sent our quarterly. The bills are taken to the post office before the 1st of the month in which you are scheduled to receive your bills.  The bills are ALWAYS due by the 15th of those months.  If you do not receive your bills by the 5th of those months, please contact our office and we can let you know what your balance is.

You can also access your water/sewer account by clicking on the “View Utility Account” tab on our website.   To access your account, you will need your new account number, the account holder’s name and the billing zip code.  You can choose to register for account access.  If you sign in with a username and password, you can see your account’s billing history, consumption history, the amount that is due and the due date.

You can also choose to have your bills emailed to you instead of receiving them from the United States Postal Service.  If you would like to have your bills emailed to you, please contact our office and we will gladly get you set up for this.

Late fees are 10% of the current outstanding charges for payments received after the due date.

Failure to receive a bill does not void responsibility for its payment or waive the past due penalty. 

 


Water and sewer bills are lienable items, and must remain in the property owner’s name, as they are ultimately financially responsible for the account.  We can, however, send a copy of the bill to you as the tenant.  Please contact our office if you are a tenant and would like to receive a copy of the bill.


We accept check, cash and money order. Credit card payments can be made online via the website here (a nominal service fee will be applied to your bill).

Payments can be made:

  1. Online By Credit Card (a 3% service fee will be charged.) To access your account online, you will need your new account number, the account holder’s name and the billing zip code.
  2. Pay by Phone – 1-833-286-1238 (a 3% service fee will be charged.) To pay by phone, you will need your Customer ID and Phone PIN, which are located on your most recent bill.
  3. Through your bank’s website. Go to your bank’s website and click on their “Bill Pay” tab.  Add an account for Dover Township, using your new account number and our address.  They will send us a check on your behalf.  You just need to tell them when to send the payment and how much the payment is.
  4. By mailing your check or money order to Dover Township, 2480 W Canal Rd, Dover, PA 17315
  5. Checks, money orders and cash can be placed in our dropbox, which is located in the vestibule of our building. This area is open 24 hours a day, 7 days a week.
  6. In our office, we accept checks, money orders or cash. Credit card payments are not accepted in our office.

Payments made after the due date will be charged a 10% penalty on the current outstanding charges.


Please provide Dover Township with your contact information, including your name, phone number and email address. If you are a property owner, but have tenants living in your home, please also provide us with your tenant’s contact information. If there is an emergency, we will make a public service announcement through our automated phone system to the phone number that we have on file.  If we do not have the correct information, we will not be able to contact you.


WWTP (18)

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The wastewater treatment system is owned by the Dover Township Sewer Authority and is leased to Dover Township to operate and maintain the system. Plant operation is done by highly trained and certified operators who are employees of Dover Township.  After a thorough training and exam process, operators are licensed by Pennsylvania DEP.


The plant has a diesel-powered emergency generator.


No, the plant is only staffed one shift per day.  The plant is continually monitored by computers with a complex alarm system.  The rotating on-call plant operators must responded to alarms and get to the plant within 30 minutes.


All treatment plants are permitted and regulated by various state and federal agencies, mostly the PA Department of Environmental Protection (DEP) and EPA. These agencies, through the permitting systems, define how and what must be done.  The plant must report to these agencies with very specific reporting procedures.  For example, DEP get a monthly report from the plant called the discharge monitoring report.  This detailed report contains the analyses and flows.  This report must be signed and attested to under penalty of law (fines and imprisonment) that this report is “true, accurate, and complete”.


Stormwater (5)

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A Watercourse is a stream, river, brook, creek, channel, ditch or swale where water flows on a continuous, seasonal, or intermittent basis. A watercourse can be natural or manmade.


As the property owner, you are responsible to maintain the Watercourse. This means keeping it free of trash, debris, excessive vegetation, and obstacles that could block the flow of water. You also have the responsibility to prevent pollution and contamination of the water flowing through the Watercourse.


A Stormwater Management (SWM) Permit Application must be completed for any improvements that will result in 100 square feet or more of new impervious (water cannot get through) surface.  Examples would include sheds, home additions, patios and driveways. A copy of our Stormwater Management Permit Application can be obtained by clicking the following link:

SWM Permit Application

The SWM application is typically completed at the time a building permit application is completed. Following the completion of a SWM application, Township Staff will utilize the following criteria in reviewing the application and information provided as part of the building permit application.

 

  • Will the project result in 1000 square feet or more of new impervious surface?
    • Yes, the applicant will be required to provide a SWM Site Plan which will require the services of a qualified professional. The completed SWM Site Plan will then need to be reviewed and approved by the Township Engineer before Township Staff can issue a SWM Permit.
    • No, Township Staff will review the SWM Application and will work with the Property Owner and/or Contractor to determine the Best Management Practice (BMP) to be used for managing rainwater runoff from the new impervious surface.

 

  • Does the project site qualify as a Disconnected Impervious Area (DIA)?
    • Yes, there are adequate on-site conditions to ensure that runoff from the new impervious surface will infiltrate into the soil and not leave the property. A slope of less than 5%, no more than 500 SF of roof drainage discharged to any one point, and a flow path greater than 75 feet would constitute adequate on-site conditions. If the site is approved for a DIA, the completion of an SWM Permit will not be required.
    • No, some form of Structural BMP will be required such as infiltration beds, infiltration trenches, and/or Rain Gardens. The completion of a SWM Permit will be required.

 

A copy of our SWM Small Project Guide can be obtained by clicking on the following link:

SWM Small Project Guide

Our SWM Small Project Guide describes the on-site conditions necessary to qualify for a Disconnected Impervious Area (DIA) along with specifications and diagrams of the structural BMPs (beds, trenches, and Rain Gardens) that Township Staff can approve and permit.


The Property Owner and his/her Contractor are responsible to see that the structural BMP is constructed according to Township specifications and requirements. Dover Township will require a construction phase inspection to verify that these are being met.

The Small Project Stormwater Management Permit will also list the Property Owner’s responsibilities to Maintain and Inspect Structural BMPs.


Highway (8)

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Northern York County Regional Police Department handles traffic enforcement within Dover Township.  Please visit their website here.


Driveway permits are necessary if located within a public right of way. A driveway may not exceed 24 ft measured at the street right-of-way line nor less than 10 ft. Driveways must also be paved at least 25 ft from the street right-of-way line of all public streets. All other requirements can be found in §21-403: Driveways.

 


The minimum width is 33 feet; however you should contact the Township regarding your specific road as right of way widths do vary within the Township.


Property owners are responsible for maintenance to all trees and shrubs within the Right of Way, including those that interfere with the clear sight triangle at intersections.  If we receive a complaint about such an issue, we will inform the property owner that it is their responsibility to trim it so that it no longer is an issue for the traveling public.


Trash and Recycling (24)

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Penn Waste has two dedicated days for Christmas tree pick up in January. However, if you missed the pickup dates you can put it out as a large item for the pickup with your garbage.


Penn Waste will not collect the following items for yard waste collection:

  • Grass clippings
  • Fruits and vegetables
  • Tree stumps
  • Dirt and stone

Allow your grass clippings to dry and then place them in your trash receptacle.


Any appliance with Freon requires a Special Pick-Up. Contact Penn Waste at (717) 767-4456 to schedule an item you have that contains freon.

 

Some examples of appliances with Freon are:

    • refrigerators
    • freezers
    • dehumidifiers
    • air conditioners
    • water coolers

Parks and Recreation (8)

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Buildings at Brookside Park are available for rent from Mid-April until the end of October.  Pavilions at Community Park are available to rent from Late-April until the end of October.  Pavilions at Lehr Park are available to rent from March until the end of October.  The Community Building is available year-round.  Rental information is available at www.DoverTwpRec.com.

 


Dogs are welcome in the parks; however, dogs are not able to run at large. All dogs must be currently licensed and vaccinated.  Dogs must be leashed or under owner’s control at all times.  Dog owners are responsible for injuries by their dog to others.  Aggressive dogs are not permitted.

 


Dover Township parks are open from dawn until dusk.  All rentals must be cleaned up and out before dark.  Community Building rentals are available until midnight.

 


No. Alcohol is not allowed in any park or building in Dover Township.