What are the white particles in my water?

It has been determined that a number of hot water heaters manufactured between 1993 and 1997 may have defective cold water supply dip-tubes. These tubes are designed to direct the cold water entering the heaters to the bottom, thereby forcing the previously heated water to the hot water outlet near …

Continue reading

Is my water safe to drink after hydrant flushing?

Periodically, you will see Water Dept personnel releasing water from hydrants. Hydrant flushing is necessary to test the hydrants to make sure adequate flow and pressure is available. Flushing is also done to remove sediment from the pipes in order to maintain water clarity and quality in the distribution pipes. …

Continue reading